NK
Nhlanhla K

1 reviews | Active since Jan 2023

23 Mar 2023, 08:43

Auto & General rejects 3rd party claim

Auto & General is refusing to fix my car after their client had smashed my car. My younger brother was driving down fields hill in kloof Durban and was hit from behind by another who happens to be an Auto & General client.They are not even giving me reasons as to why my 3rd party claim is rejected. it's been over 3 months and my car is yet to be fixed.

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Replies (1)
Auto & General
Auto & General's reply23 Mar 2023, 08:48
Official
Hi  Nhlanhla,

We acknowledge receipt of your complaint.

Your matter will be escalated to our Internal Dispute department to investigate further. 

Thay will contact you to advise of the process.

Kind Regards,
The Auto & General Team