Auto & General over inflated increases

I have a policy for car and household with Auto & General. Auto & General want to inflate their policy increases far beyond inflation. I got a review letter in which they want to increase my premiums by 22% even though my car was parked more that 98% of the time in the past three months. The consultant I spoke to cited that I claimed before. So Auto & General don't want its clients to claim? So why do they want clients? Just to collect their money? And the consultant fails to recognize that in my last car accident claim the third party settled as it was not my mistake and to that effect even Auto and Refunded my excess because the third party paid. Now they want to use this to justify their unfair and inflated increases. Generally, they are an uncaring insurance that does not care. Even during this lockdown I paid my full premiums even though my car was parked most of the time.

I am cancelling them as soon as I get another insurer even if the premium is higher because Auto & General penalize its clients for claiming even if the third party insurance settled. Besides, the reason one has insurance is to claim when they had an accident or claim towards any risk they are ensured.

Unfortunately, Auto & General, I can't apologize for claiming as it is my right to claim as you insured me for the risk I was claimimg for.

My advice to people, is that they must stay away from Auto & General.