Auto & General Nuisance Calls.

Item: Auto & General
Rating: 1
Author: Helen M

2 months ago I received a call on my mobile from the Auto & General Call Centre enquiring if I wanted Insurance Cover. I politely declined stating I was happy with OUTSURANCE, our current Insurers. Since then I am receiving 2 calls per day from Auto & General. One logged at 14.18 today. I’ve tried blocking the number, they still call, I’ve just tried ‘phoning their Cape Town Office, and was just left hanging on. Please can someone contact me as a reply to this posting and confirm the removal of my details .

Helpful (0)

Replies (4)

Auto & General's replyOfficial

04 Jan 2022, 16:12

Hi

We are disappointed to hear about your service experience.

We have escalated your matter to our team to investigate.

Kind Regards,
The Auto & General Team

Auto & General's reply04 Jan 2022, 16:12

Official

Hi

We are disappointed to hear about your service experience.

We have escalated your matter to our team to investigate.

Kind Regards,
The Auto & General Team

Helen M's updateReviewer Update

04 Jan 2022, 16:19

Please confirm my contact details have been removed.

Helen M's update04 Jan 2022, 16:19

Reviewer Update

Please confirm my contact details have been removed.

Helen M's updateReviewer Update

05 Jan 2022, 09:40

And another nuisance call at 09.32 this morning !
Please escalate your escalation.

Helen M's update05 Jan 2022, 09:40

Reviewer Update

And another nuisance call at 09.32 this morning !
Please escalate your escalation.

Auto & General's replyOfficial

05 Jan 2022, 11:26

Hi Helen,

Sorry about this, we will follow up with our team.

Kind Regards,
The Auto & General Team

Auto & General's reply05 Jan 2022, 11:26

Official

Hi Helen,

Sorry about this, we will follow up with our team.

Kind Regards,
The Auto & General Team