Auto & General not reachable

Item: Auto & General
Rating: 2
Author: Bra_G Senekal

Hello, A&G?! I've been trying to get a hold of you for nearly a week. You don't call back and there's no email address for customer service... I want to cancel my policy ASAP (I've already stopped your debit order mandate). I'm sure client retention will now be knocking my door down...

Helpful (0)

Replies (2)

Auto & General's replyOfficial

01 Sept 2022, 12:28

Hi GS Senekal,

Thank you for contacting us.

We will arrange for our team to contact you and assist.

Kind Regards,
The Auto & General Team

Best regards,

Auto & General's reply01 Sept 2022, 12:28

Official

Hi GS Senekal,

Thank you for contacting us.

We will arrange for our team to contact you and assist.

Kind Regards,
The Auto & General Team

Best regards,

Bra_G Senekal's updateReviewer Update

03 Sept 2022, 07:16

Guess who still hasn't heard a peep from Auto & General... Luckily I was able to cancel the debit order mandate.

I moved to Momentum Insure with great ease. Their customer service was quick, efficient and professional, and I'm paying almost half for the same cover.

I won't insure with Auto & General again even if it's free 😤

Bra_G Senekal's update03 Sept 2022, 07:16

Reviewer Update