Auto & General My Worst Experience

<p>My car was damaged in an accident caused by a 20-year-old young driver reversing his car from his driveway into my car while my car was already in the street close to the kerb of his side of the street after I reversed my car from my driveway and I was ready to drive away.&nbsp;<br /> <br /> When making the claim, I provided all the relevant photos taken after the accident and stated that the other driver had admitted it was his fault and he had said 'sorry' for causing the accident.<br /> <br /> However, I was shocked when my repairer told me when I went to pick up my car after repair was done that I should pay the $&nbsp;750 excess! Anyone could tell the young driver was at fault and the broken pieces of the plastic lens of my car light were close to the kerb. How could you reverse your car into another car that was just beyond your driveway in the street? He could not even lawfully cause damage to my car even if my car was parked *******ly on his driveway! His car was basically off the street on the footpath section of his driveway while my car was in the street close to his driveway (because it is a narrow street and there were cars parked on my side of the street)!&nbsp;<br /> <br /> Auto and General made this outrageously unfair decision simply because the other driver is with the same insurer as I. It would have been an entirely different decision if our insurers were different companies!</p> <p>&nbsp;</p> <p>I obtained legal advice on this and I was told that the other driver was at fault. I will take this matter further if A&amp;G cannot resolve this matter fairly!</p>