Auto & General is a **** is insurance

Auto&General as a *** insurance. I made a claim over a month ago and had bad experience from first. My accident occurred on 3rd September when a called to ask for towing my experience was bad I wasn’t assisted and had to drive the car damaged from Mpumalanga to Pretoria . My claim process horrible as well. They finally came towed the car to centurion as I live there and next thing the car was at Renew It in green stone , Renew it in greenstone is horrible as well because there’s only when you follow up if you don’t there’s no movement. Last I got an sms that my car is now with Jock’s auto body &dent remover when I followed up they said they don’t my car on their. Where is my car Quto&General . It’s been over a month and my is nowhere to be and not fixed for such a minor damage. I really don’t know what I pay for. Join auto&general at own risk , nobody cares. I’ve been told so many apologies every time I call.