BK
Busisiwe K

1 reviews | Active since Oct 2020

27 Mar 2023, 10:58

Auto & General is a *****

Please stop selling us false products.... Im disappointed with the company I trusted so much then the consultant for repairs tells me that the sales consultant **** to me as they would say anything to sign a client. I'm a new client at auto & General insurance.... But I'm not happy with their service at all.... I took a cover last year Dec for scratches and dents the consultant told me that there's no waiting period i will be covered immediately. I accepted the offer and when I claimed they told me that I'm still on waiting period because they debited 2x in December and I reversed the 2nd debit since I saw they debited twice. But no one informed me that the they will debit twice. And now they won't repair the scratch.

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Replies (1)
Auto & General
Auto & General's reply27 Mar 2023, 11:04
Official
Hi  Busisiwe,

We acknowledge receipt of your complaint.

Our team will look into your matter and contact you with feedback.

Kind Regards,
The Auto & General Team