AUTO & GENERAL IS A ****.

I HAD A CAR INSURANCE WITH AUTO & GENERAL FROM 2021 OCTOBER UPON PURCHASING A VEHICLE , ON 2022 SEPETEMBER I HAD AN ACCIDENT WITH CAR MY CLAIM WAS DECLINED AND MY CAR IS STILL ON THE STAND STILL , AND WITH ALL BEING SAID I AM SUFFERING FINICAILLY AS I M PAYING INTALLSMENTS MONTHLY FOR A CAR THAT AUTO& GENERAL REFUSED TO FIX. IT IS NOW GOING FOE 2 YEARS AND I HAVE DONE EVERYTHING I COULD I EVEN SENT EMAILS AT OMBUSBAND FOR SHORT INSURANCE FOR ASSISTANCE , EVERY NOW AND DOWN I ALWAYS DO A FOLLOW UP AND THE RESPONSE WILL BE THEY ARE STILL REVIEWING MY CASE. PLEASE ASSIST WITH THIS AS IT IS AFFECTING ME FINACIALLY AND INTERST RATE ARE INCREASING EITHER , PLEASE ASSIST ME WITH THIS PROBLEM TO WHICH CHANNELS SHOULD I GO TO IN ORDER TO BE ASSISTED , WE TAKE CAR INSURANCES AND PREMIUMS ARE TAKEN EVERY MOMENT AND WHEN IT IS THEIR DUTY TO ASSIST US AS WE INSURED THE CAR THEY EASILY REJECT OUR CLAIMS , CAN I BE REFUNDED THE PREMIUMS THAT I PAID RATHER TO FIX MY VEHICLE PLEASE ASSIST , I AM SUFFERING. I AM URGING WITH PEOLE TO PLEASE BE CAREFUL WITH AUTO& GENERAL THIS COULD BE YOUR WORSE SENCERIO TOO AND I AM SURE I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS . KINDLY SHARE YOUR EPERIENCES I HAVE BE SILENT FOR TOO LONG. I HAVE ALL THE CORRSPONDENCE WITH THIS CASE AND STILL I AM NOT ASSISTED.