Auto & General is a ****!

Thursday, 30 October is the 4th day since we logged a call with Auto and General for our broken stove. We were allocated an advisor by the name of Beverly, who we have not heard a word from, nor answering our emails. We have called to follow up, no manager seems available from the different departments we have called after dealing with a string of people, Pebble Mgiba who answered my last call said no manager is available and Ryan Kirsten will return my call. She put me through the claims department, Norha who answered the phone also said there are no managers available, she will get a manager to call when available.

Auto and General, my premium is R2400 a month which I pay without fail because I trust you with my property and this is the runaround that I get? A mere response?