SF
Sally F

1 reviews | Active since Jul 2019

06 Mar 2022, 12:10

Auto & General insurance

My major complaint against Auto & General is that you are not informed about how manyu times you can claim before they abruptly terminate your policy. Then you are blocked from aapplying to any other reputable company. Consequently, I have been without house insurance for about 2 years. If you were with an independent insurance agent, they will inform you of this (was told to me by one such person. Auto & General - you need to train your operatives better! I have found that, whiile adequate, your operatives could be more professional in this regard. My advice to others is to go with the independents - you will get better servicxe and also someone who will go the extra mile.

0
Replies (1)
Auto & General
Auto & General's reply06 Mar 2022, 13:49
Official
 Hi Sally,

 We acknowledge receipt of your complaint. 
 
 We will refer your matter to the relevant team to investigate. 

 Kind Regards,
 The Auto & General Team