JJ
James J
1 reviews | Active since Dec 2014
03 Feb 2021, 21:37
Auto & General - Excessive Building Insurance Increases
Received my new premium increase for Building Insurance. They increased the building value by 8% and the premium by 24% !!. Over the past 4 years they have increased premiums by 52%. Inflation and building costs over the 4 year period will have increased around 20%. On a weighted average taking inflation and building costs at 50% of their costs then the balance of their costs/profit would have to have increased by about 84%. I have asked for detailed explanation of weighting and costs but got no detailed explanation. Sounds like they are *********** their clients compared to others in the industry. Very poor show.
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Replies (1)Auto & General's replyOfficial
03 Feb 2021, 22:07Hi James,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will contact you during office hours to discuss your concerns.
Kind Regards,
The Auto & Team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will contact you during office hours to discuss your concerns.
Kind Regards,
The Auto & Team
Auto & General's reply03 Feb 2021, 22:07
Official
Hi James,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will contact you during office hours to discuss your concerns.
Kind Regards,
The Auto & Team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will contact you during office hours to discuss your concerns.
Kind Regards,
The Auto & Team
