TM
Thaz M

1 reviews | Active since Apr 2023

25 Apr 2023, 11:06

Auto & General

I was shocked and saddened, when Auto & General refused to pay my claim stating I did not not take necessary precaution to safeguard my vehicle they did calculations based on assumptions stating I was speeding . I mean how can I buy a car to damage it 6 days later? First of all their investigation was not thorough and took time. I then lodged a complaint following their response to date I have not Recieved any response. It frustrates to be insured and for auto and General to be declining our claims and taking us from pillar to post. I wouldn’t advise or wish anyone to be insured with this company. They are ****** of note they never want to meet their end of the bargain. I regret being insured with Auto and General

0
Replies (2)
Auto & General
Auto & General's reply25 Apr 2023, 11:13
Official
Hi Thaz Man,

We are sorry you feel this way. 

We will escalate your matter to our Internal Dispute department to investigate further. 

They will be in contact with you to advise of the process.

Kind Regards,
The Auto & General Team
TM
Thaz M's update25 Apr 2023, 11:20
Reviewer Update
***1 AD Thats my case number