Auto & general

I would like to lodge a formal complaint against Auto & General regarding their handling of my vehicle damage claim. Their insured client was responsible for an accident in which my vehicle was bumped and damaged. Since the incident, I have been trying to get assistance from Auto & General, but they are not willing to assist me or provide a proper solution. As a result, I am left without a vehicle and this has caused major inconvenience in my daily life. I believe it is unfair that I must suffer the consequences of an accident caused by their client while Auto & General delays or refuses to assist. I need my vehicle repaired or a clear resolution on how this matter will be handled. I have tried to communicate with them, but I feel that my concerns are not being taken seriously. I am requesting that Auto & General urgently investigate this matter, take responsibility for their client’s actions, and assist me in resolving this claim. I would appreciate intervention from HelloPeter so that this matter can be addressed and resolved as soon as possible.