MM
Mathung M
1 reviews | Active since Sept 2021
30 Sept 2021, 14:18
Auto & General debit bank account after cancellation for 3 months!
I have cancelled this insurance in June but they continued debiting my account in July, August and now again in September despite numerous communications which they always lie and say they have refunded me on the 06 September, but they still continue debiting again in September! They now don’t respond to my emails! They have even sent a cancellation letter but they still do as they wish in my bank account and that is the reason why I cancelled the policy cause they’d debit on days that we didn’t agree on! Please assist, I need my 3 months premiums.
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Replies (1)Auto & General's replyOfficial
30 Sept 2021, 16:44Hi Mathung,
We would like to apologise for the service you have received.
We will look into this and contact you with feedback.
Kind Regards,
Auto & General Team
We would like to apologise for the service you have received.
We will look into this and contact you with feedback.
Kind Regards,
Auto & General Team
Auto & General's reply30 Sept 2021, 16:44
Official
Hi Mathung,
We would like to apologise for the service you have received.
We will look into this and contact you with feedback.
Kind Regards,
Auto & General Team
We would like to apologise for the service you have received.
We will look into this and contact you with feedback.
Kind Regards,
Auto & General Team
