VM
Victor M
1 reviews | Active since Sept 2017
08 Feb 2019, 18:01
Auto & General (****************)
Been with Auto & General for about 6 months now, my car was vandalized and they keep coming up with stupid excuses not to fix the car. Communication is very bad, you keep following up with them.
Car has been at the workshop for a month and counting now.
Personal advise, never ever choose Auto & General. It's a waste of money. I will be taking this up with my lawyers.
Helpful (0)
Replies (4)0
Replies (4)
Auto & General's replyOfficial
08 Feb 2019, 18:15We acknowledge receipt of your complaint
We will be in contact with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply08 Feb 2019, 18:15
Official
We acknowledge receipt of your complaint
We will be in contact with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's replyOfficial
11 Feb 2019, 09:13Update:
As discussed with our Customer Relation Specialist, please allow us an opportunity to look into the matter in order to provide you with feedback.
Kind Regards,
The Auto & General Team.
As discussed with our Customer Relation Specialist, please allow us an opportunity to look into the matter in order to provide you with feedback.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply11 Feb 2019, 09:13
Official
Update:
As discussed with our Customer Relation Specialist, please allow us an opportunity to look into the matter in order to provide you with feedback.
Kind Regards,
The Auto & General Team.
As discussed with our Customer Relation Specialist, please allow us an opportunity to look into the matter in order to provide you with feedback.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's replyOfficial
11 Feb 2019, 14:25Update:
We are pleased to confirm that you are satisfied with the way the process is being dealt with and the agreement is that you will contact our Customer Relation Specialist in the event that you need further assistance.
Kind Regards,
The Auto & General Team.
We are pleased to confirm that you are satisfied with the way the process is being dealt with and the agreement is that you will contact our Customer Relation Specialist in the event that you need further assistance.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply11 Feb 2019, 14:25
Official
Update:
We are pleased to confirm that you are satisfied with the way the process is being dealt with and the agreement is that you will contact our Customer Relation Specialist in the event that you need further assistance.
Kind Regards,
The Auto & General Team.
We are pleased to confirm that you are satisfied with the way the process is being dealt with and the agreement is that you will contact our Customer Relation Specialist in the event that you need further assistance.
Kind Regards,
The Auto & General Team.
Best regards,
VM
Victor M's updateReviewer Update
12 Feb 2019, 07:09Thank you for the contact.
Looking forward to a resolution.
Kind regards,
Victor
VM
Victor M's update12 Feb 2019, 07:09
Reviewer Update
Thank you for the contact.
Looking forward to a resolution.
Kind regards,
Victor