Auto & General

Claims Consultant Tanya Venter stepped in to save an almost hero to (semi-) zero day for Auto & General. There have been superlatives aplenty for the A&G service I’ve had this year. Flood claims were dealt with swiftly and efficiently. No haggling. Claiming for my car turned out to be a bit more of an issue. I probably was still a tad peeved at the man who’d reversed in my bright yellow car because he hadn’t seen me. ?! ?! ?! Several pics later my claim had been approved. Within a matter of hours. No issues. However, I became twitchy about the panel beater assigned to fix the car. Tanya, whose second and third names must be Patience, dealt with my numerous tantrums efficiently, politely and ultimately suggested a viable alternative. And when I went into a final froth, referred the case back to the assessors. Resulting in an “all’s well that ends well”. Baie dankie Tanya.