NS
Nothando S

1 reviews | Active since Mar 2023

31 Mar 2023, 08:07

Auto& General car insurance ( business insurance)

On 15th of September 2022 I had an accident with my car and till now I have not been assisted and my claim was denied , I have went to an extent that I have reported it to the Ombudsman and the person assisting hasn’t responded till now … I do not understand how Auto & general can do this to me while I trusted them with my two vehicles that was insured under their insurance. I would like to advise people not to take Auto &General car insurance as they will be paying for nothing and my vehicle is not fixed till date and my issue was just rejected easily…

0
Replies (2)
Auto & General
Auto & General's reply31 Mar 2023, 08:17
Official
Hi Nothando,

We acknowledge receipt of your complaint.

However, we note that you have reported your matter to the Ombudsman. Therefore, we kindly request that you follow up with the Ombudsman's office for feedback.

Kind Regards,
The Auto & General Team
NS
Nothando S's update31 Mar 2023, 08:21
Reviewer Update
I have and till now they is no response so that means it will be close to a year and my problem is not resolved