AUTO & GENERAL ARE NEGLIGENT AND ***********

I received a letter via email from Auto & General today telling me that the bank had returned my debit order and therefore, my goods under my short term business policy would not be covered. In addition, they told me that they would attempt to put through the debit order again on the 15/12 but that they would also charge me an additional R55.

First of all, this is a load of hogwash as their debit order did not even go through my account and secondly, if my bank had returned my debit order, there would have been an addition RD charge on my bank account which there was not. I also had more than sufficient funds in my bank account to cover my debit order.

I believe that through the negligence and incompetence of Auto & General and the fact that they were responsible for not putting the debit order through, they are now trying to make me their scape goat.

I have already, via a return email, advised Auto & General, that should anything happen to my property during this time that they say that I am not insured, and should they deduct the additional R55 off my bank account on the 15/12, that I WILL take this matter to the Short Term Ombudsman.