UR
Uvashen R
1 reviews | Active since May 2022
09 May 2022, 00:55
Auto & General Annual Short-Term Policy Review
I recently had an interaction with Auto & General with respect to the annual review of my household and vehicle insurance premiums. I cannot quite recall the advisor's name but the time and date of this was 26th April 2022 around 11am.
As always, my experience entailed excellent customer service and business etiquette. I would give this call a "Yes" for First-Call Resolution. I would then score the advisor a full 10/10 for Member-Based Research feedback and a 9/10 for the insurer itself for achieving competitive premium rates.
Keep it up. Impressed as always.
. . . Uvashen Ramlall
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Replies (1)Auto & General's replyOfficial
09 May 2022, 05:29Good morning Mr. Ramlall
Thank you for sharing your customer service experience with us, we appreciate and value your input.
Have a wonderful day.
Kind Regards,
The Auto & General Team
Thank you for sharing your customer service experience with us, we appreciate and value your input.
Have a wonderful day.
Kind Regards,
The Auto & General Team
Auto & General's reply09 May 2022, 05:29
Official
Good morning Mr. Ramlall
Thank you for sharing your customer service experience with us, we appreciate and value your input.
Have a wonderful day.
Kind Regards,
The Auto & General Team
Thank you for sharing your customer service experience with us, we appreciate and value your input.
Have a wonderful day.
Kind Regards,
The Auto & General Team
