UR
Uvashen R

1 reviews | Active since May 2022

09 May 2022, 00:55

Auto & General Annual Short-Term Policy Review

I recently had an interaction with Auto & General with respect to the annual review of my household and vehicle insurance premiums. I cannot quite recall the advisor's name but the time and date of this was 26th April 2022 around 11am.

As always, my experience entailed excellent customer service and business etiquette. I would give this call a "Yes" for First-Call Resolution. I would then score the advisor a full 10/10 for Member-Based Research feedback and a 9/10 for the insurer itself for achieving competitive premium rates.

Keep it up. Impressed as always.

. . . Uvashen Ramlall

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Replies (1)
Auto & General
Auto & General's reply09 May 2022, 05:29
Official
Good morning Mr. Ramlall

Thank you for sharing your customer service experience with us, we appreciate and value your input.

Have a wonderful day.

Kind Regards,

The Auto & General Team