Auto & General

It is with great dismay that I have to complain about client service once again, on 11 April 2022 I've logged a claim with A&G, on 13/04/2022 Charity called me to confirm the claim, on 20/04/22 a real gentleman came out to access, I've been trying on a daily basis to phone to follow up with Charity, up to 3 times a day, but can't get hold of her although every operater assures me that she'll phone back and confirming that it is logged on the computer for her to phone me back, which never happens, it is so rude to ignore your clients and treat them like a nuisance, it doesn't do your company any good, I'm really perturbed about the entire situation and how it's been handled by employees