Auto & General

As in my previous review I've had a claim logged for my microwave, TV, double door oven and hob, that was 3 weeks ago, last week they paid out for my microwave and TV, which I was happy about, nothing was done about my ovens and hob, about a week ago had someone from auto and general {salvage company} to access it and give a report to A&G, eversince then I've phoned 18 times for them to rectify the claim, I have been promised that the lady handling my claim would contact me, last week and Friday she contacted me and stated that the manager will contact me before 5pm,needless to say it never happened, this morning again I've phoned 3 times and left messages for her to call me back, still waiting on that also, 16 minutes ago another lady from a different salvage company phoned me and said they are sending a courier to come and fetch the microwave and TV, {which has been fetched 2 weeks ago and resolved} I'm still sitting with the hob and ovens with no luck of anyone trying to resolve this ongoing ignorance and disrespect to their client, I'm really not impressed with the way they treat their clients