RW
Ralph W

1 reviews | Active since Dec 2018

28 Jun 2022, 12:20

Auto & General 28 June 2022

I was upset with automatic yearly increase that all Insurance companies do this time off the year. I phoned the customer line on 22 June 2022 and spoke to Thabiso Mokone. We discussed the issue and I received the updated quote within a few minutes. Upon deciding to accept the quote I phoned the customer line on 27 June 2022 and spoke to Rowan Ritchie. My updated policy was loaded and sent to me. Both these gentlemen showed a high degree of competency and deserve to be recognized.

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Replies (1)
Auto & General
Auto & General's reply28 Jun 2022, 12:24
Official
 Thank you Ralph. 

We'll share your feedback with the mentioned consultants and their teams, we are sure they will appreciate it. 

Enjoy your day!

Kind Regards,
The Auto & General Team