Auto & General

I verbally accepted a quote from A&G that I then revoked prior to inception. Because I cancelled the quote, I did not forward any further info that was required. After my cancellation, A&G still debited my account!!! To date, I have received NO refund!!!!! There is just NO competent person who can assist me in this regard.....yet I receive msg's from them asking me if I want a quote for coverage!?!?!