GA
Gerry A

1 reviews | Active since Apr 2019

08 Mar 2024, 15:41

Auto & General

Tried to lodge a claim with Auto & General after having a Warranty in place for a number of years and it is a nightmare. No one answers the phone. And when some one does they send you from pillar to post. The service they provide is atrocious. Been trying to get through to them for 3 days . Finally when someone responds via email and I in turn respond it goes into a big black hole, They called me back this morning on my cell and I waited for over one and a half hours which was at their expense and no one answered, Clients who are thinking about taking a Policy with Auto & General you will be experiencing nightmares upon nightmares if you try to put in a claim

0
Replies (3)
Auto & General
Auto & General's reply08 Mar 2024, 15:50
Official
Hi  Gerry,

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team
GA
Gerry A's update08 Mar 2024, 16:57
Reviewer Update
In what year will you contact me?
Auto & General
Auto & General's reply08 Mar 2024, 16:59
Official
We will contact you tomorrow or Monday.