AL
Andrew L

1 reviews | Active since Jan 2026

26 Jan 2026, 20:37

Auto& Gen insurance POOR SERVICE.

Very poor service. They are quick to give a claim number but no contact. The 1/12/25 I log a claim for my garage door motors blew. Adviser Mohamed Bosthan no contact after a week. I replace out of my own due to security reasons. Again on the 10/01/26 I log a call for a faulty inverter. I was told they dont have people that do inverters i must get my own people. My techs came out and confirm my inverter was faulty. Log a call on the 13/01/26 adviser Beverly Mabiletsa still did not contact me up untill today 26/01/26 They are quick to take your premiums but no service when you need it most.

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Replies (1)
Auto & General
Auto & General's reply26 Jan 2026, 20:43
Official
Good day Andrew

Thank you for reaching out to us and for bringing this under our attention. We are sorry to hear about the service you have received. This is not the level of service we aim to provide. Please allow us to look into the matter for you and arrange with the correct team to get in contact with you and assist you. 

Kind regards,
The Auto & General team.