1 reviews | Active since Sept 2013
Auto and General's lack of ethics
I am highly disgusted in this company. They have sold my information to 3rd parties without my consent. I took out insurance with them about 3-4 months ago for a disabled friend of mines car who was on his death bed. Since I have taken out this insurance policy, I have been inundated with debt collectors and sales people looking for my late friend on my cell number. This is the only link between myself and my friend who has sadly passed away 2 months ago, This is very hurtful to me every time someone calls looking for him. Saying I am shocked by their behavior and the disregard for the law of the land is an understatement. This goes directly against the POPI act and I will be reporting them to the insurance ombudsman and cancelling my policy.
We are sorry to hear this, and may your heart be filled with peace.
We will escalate your matter to our team to look into.
They will contact you with feedback.
Kind Regards,
The Auto & General Team
We are sorry to hear this, and may your heart be filled with peace.
We will escalate your matter to our team to look into.
They will contact you with feedback.
Kind Regards,
The Auto & General Team
