Auto And General (Would not recommend them) ****ty Service

I would give them no stars if I could, I logged an emergency claim through Robin Martins from Auto and General for a broken water pipe in the roof and a week later no calls, no nothing from anyone to come to my property and do a damage report, I had to phone the insurance multiple times and leave multiple messages and still no reply. Eventually I received the companies name Fogi, who was instructed with the properties damage report and fix and tried to take matters in my own hands, I phoned them directly and they don't know anything regarding the claim according to Ms Nkosi. What a waist of time and money worse insurance company don't even waist your time would not recommend them, would not even look at them. ****ty service