Auto and general worst service provider

Extremely disappointed with auto & general insurance. Probably the worst company I have ever dealt with. They were extremely quick to sign me up more than 6 months ago and now that my motorbike has been ****** they are finding any small issue not to approve my claim. They viewed footage in the street where the motorbike was ****** and saw that it was in fact ******. They are extremely unprofessional, I’ve called numerous times to try and get a policy document emailed to me and only received it six months later when I submitted the claim, they then admitted to have typed my email address incorrectly and blamed that as the error. I’ve requested the sales call and unsurprisingly they said that they could not find that either. I have now been warned by others too of how weak this insurance company is. I regret very much for getting involved with this poor company and do not advise anyone take out any policies with them EVER