AUTO AND GENERAL WORST INSURANCE BY FAR!!!!
Non Disclosure from insurance and unreasonable requests.
On 8th June 2019 around 10:30 my business vehicle was involved in an accident police report along with all relevant information like driver at the time who was not regular driver to which i take full responsibility,in terms od excesses,dealt with a consultant given all information who in turn passd me over to Given (another consultant)who in turn handed my case over to a senior consultant aka los adjuster.
Loss adjuster. Petro wanted me to supply her with information according them was reasonable one of the reports having to be my tracker report whiles according my policy it clearly states that in order to validate a claim against Theft and Hijacking a tracker needed to be installed yet they are demanding tracker information in order that my accident claim be validated.
Im refusing to give this simply because they want to bully info out of me did not disclose to me that this would be a requirement for a normal accident claim, and then advised my claim will not be looked at also that i forfeit my claim i dont grant tjen access to my Tracking information.
Auto and General gives the worst service from incorrect debit order deduction(then wanting to dismiss claims over thay aswell when it was because of their incorrect information) To not assessing paying out corremct amounts of claim damages,and bullying their clients when it comes to claim stage.I URGER YOU NOT TO TAKE OUT A POLICY WITN AUTO AND GENERAL.. YOU WILL REGRET IT!!! Worst service
We will be in contact with you during office hours.
Kind Regards,
The Auto & General Team
We will be in contact with you during office hours.
Kind Regards,
The Auto & General Team
We confirm that our Customer Relation Specialist contacted you and discussed the reason(s) as to why need certain documentation from you.
We again confirm, in order to proceed with the validation process of your claim we request that you provide us with the documentation within a period of 30 days from today, in order for us to continue with the claim.
We trust that the above explanation gives more clarity herein.
Kind Regards,
The Auto & General Team.
We confirm that our Customer Relation Specialist contacted you and discussed the reason(s) as to why need certain documentation from you.
We again confirm, in order to proceed with the validation process of your claim we request that you provide us with the documentation within a period of 30 days from today, in order for us to continue with the claim.
We trust that the above explanation gives more clarity herein.
Kind Regards,
The Auto & General Team.