Auto and General Virseker First Assist and First Help

So if you have a complaint against Virseker they get their call centre operators to call you. They cut and paste a "trapsuutjies" answer and palm a company off they have a Service Level Agreement and get them to call you about a complaint you have with them (Virseker). Maybe the CEO of A&G can respond to my complaint against Virseker? I am personally insured with them directly. My wife unfortunately was not hence the trauma both her and myself went through unending trauma because Virseker has such a pathetic system of helping their clients. These days Risk Managers and Officers hide behind websites and let "call centre" agents: they are too lili-livered to do their jobs!