Auto and General + Value added service takes your money but you cant claim.

Auto and General called me to offer me value added service, NO QUESTIONS ASKED.

So i hit a pothole, NOW I WANT TO CLAIM and now they dont want to pay out because i refuse drive up and down for the 4th time to because Auto and General has a system error for not telling them what they will be needing, So i have to drive get a quotation then drive for this then have to go to get measurements,

I want Auto and General to pay back my montly fees as they have not done anything for me, I would rather go to Outsurance or Hallard or Santam which has a higher recommendation then Auto and General,

Please should avoid Auto and General so that because of poor service auto and general must fall.