MS
Mrs. Stead

1 reviews | Active since Apr 2022

07 Apr 2022, 18:01

Auto and General to the rescue!!!

I recently underwent the traumatic experience of having my car window smashed by a rock-wielding teenager,who lifted my handbag from the passenger seat,and made off with cash , bank cards,prescription spectacles and my drivers'license. When I contacted Auto and General to report the incident I was greeted and dealt with a caring,compassionate and extremely efficient lady,who processed my claim immediately.Within 3 days a new window had been fitted,and a cash settlement was in my bank. My deepest thanks to this Company,whose prompt and supportive action helped so much to alleviate my anxiety and trauma.Au

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Replies (1)
Auto & General
Auto & General's reply07 Apr 2022, 19:44
Official
Good afternoon Mrs Stead

Thank you so much for sharing your customer service experience with us, 

Have a good evening.

Kind Regards
The Auto & General Team