1 reviews | Active since Mar 2009
Auto and General ... *****ing my money ... again
Very upsetting that you people at Auto & General decide to deduct extra amounts (under the radar as it is less than R100) other than the monthly amount for the policy that I have with you.<br> <br> My policy number is ***. This is the only policy I have with you.<br> Below are the debit orders coming off my account since November. <br> <br> Who authorised the smaller amounts (with the reference Vapinsa&g ***)<br> <br> 25 Nov Magtape Debit Iss/A&g In *** Dec Prem 1,157.96<br> 24 Dec Magtape Debit Iss/A&g In *** Jan Prem 1,351.72<br> 28 Dec Magtape Debit Vapinsa&g *** 60.00<br> 28 Dec Magtape Debit Vapinsa&g *** 74.52<br> 28 Dec Magtape Debit Iss/A&g In *** Jan Prem 633.34<br> 25 Jan Magtape Debit Vapinsa&g *** 74.52<br> 25 Jan Magtape Debit Iss/A&g In *** Feb Prem 1,782.30<br> 25 Feb Magtape Debit Vapinsa&g *** 74.52<br> 25 Feb Magtape Debit Iss/A&g In *** Mar Prem 1,782.30<br> <br> Please explain ...
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, the policy that you are referring to is indeed a value added policy. We will appreciate it if you will allow us the opportunity to investigate your concerns in order to provide you with feedback.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, the policy that you are referring to is indeed a value added policy. We will appreciate it if you will allow us the opportunity to investigate your concerns in order to provide you with feedback.
Regards,
The Auto & General Team.