DO
Denise O

1 reviews | Active since Nov 2014

05 Jul 2022, 19:06

Auto and General staff deliver outstanding service

I recently received an increase to my premiums. I contacted the call center and was directed by a very friendly Stephen to a Letitia in the review/ retention office. What a professional lady. In no time she had reviewed my premium and emailed my revised policy schedules. It’s is such a pleasure contacting the staff at Auto and General. They LISTEN to the customer and then deal with the issues in a friendly, empathetic and professional manner. 5 star service!

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Replies (1)
Auto & General
Auto & General's reply05 Jul 2022, 19:12
Official
Hi Denise
 
 This is wonderful feedback, thank you so much for sharing your service experience with us. 
 
 Enjoy your day!
 
 Kind Regards,
 The Auto & General Team