RS
Ryno S
1 reviews | Active since Mar 2017
28 Aug 2019, 10:42
Auto And General Pathetic Service
Sharon Haywood was assigned to my claim no response still after 2 months plus how long does it take for a person to follow up on a claim, we agreed via telephone that she will get back to me as she was uncertain of the claim and had to speak to her manager yet no response not one call disappointed in the service, joke of an insurance company quick to take your money but when it comes to delivering a service they are pathetic.
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Replies (2)
Auto & General's replyOfficial
28 Aug 2019, 11:10We acknowledge your complaint.
We have attempted to contact you to discuss your concerns without success and a message was left on your voicemail.
We will appreciate it if you can contact us back to discuss the matter further and to find a solution.
Kind Regards,
The Auto & General Team.
We have attempted to contact you to discuss your concerns without success and a message was left on your voicemail.
We will appreciate it if you can contact us back to discuss the matter further and to find a solution.
Kind Regards,
The Auto & General Team.
Auto & General's reply28 Aug 2019, 11:10
Official
We acknowledge your complaint.
We have attempted to contact you to discuss your concerns without success and a message was left on your voicemail.
We will appreciate it if you can contact us back to discuss the matter further and to find a solution.
Kind Regards,
The Auto & General Team.
We have attempted to contact you to discuss your concerns without success and a message was left on your voicemail.
We will appreciate it if you can contact us back to discuss the matter further and to find a solution.
Kind Regards,
The Auto & General Team.
Auto & General's replyOfficial
30 Aug 2019, 14:15Update:
We confirm that we have been in contact with you regarding your claim. The claim will be reviewed once we have received all the relevant documentation.
We thank you for your understanding.
Kind Regards,
The Auto & General Team.
We confirm that we have been in contact with you regarding your claim. The claim will be reviewed once we have received all the relevant documentation.
We thank you for your understanding.
Kind Regards,
The Auto & General Team.
Auto & General's reply30 Aug 2019, 14:15
Official
Update:
We confirm that we have been in contact with you regarding your claim. The claim will be reviewed once we have received all the relevant documentation.
We thank you for your understanding.
Kind Regards,
The Auto & General Team.
We confirm that we have been in contact with you regarding your claim. The claim will be reviewed once we have received all the relevant documentation.
We thank you for your understanding.
Kind Regards,
The Auto & General Team.