1 reviews | Active since Nov 2011
Auto and General is the best building insurance company
This morning I woke up to a blocked drain and burst geyser. I phoned Auto and General and spoke to Fahiem Kleinsmith that took down all the detail in a very professional manner, logged the geyser claim and transferred me to the assist line to arrange for the unclogging of the drain.
My case officer Chane Jacobs arranged for the plummers (CMS Construction and Maintenance) and ensured I was updated every step of the process. From my initial call to fully installed geyser and unclogged drain in less than 3 hours.
I would really like to thank everyone involved for the speedy and professional service to ensure my family can have warm water tonight.
I have heard several horror stories about insurance companies, but I have always only received the best of service from Auto and General.
Please keep up the good work
It will be our pleasure to convey your compliment to our team players, we are sure that they will appreciate it.
Enjoy the rest of your day.
Kind Regards,
The Auto & General Team.
It will be our pleasure to convey your compliment to our team players, we are sure that they will appreciate it.
Enjoy the rest of your day.
Kind Regards,
The Auto & General Team.
