JP
Jacques P
1 reviews | Active since Jun 2015
30 Aug 2015, 19:15
Auto and General is rude...
I received a call from them asking if I want a free quote for insurance. When I declined the offer, the agent gave me such a rude response...<br> If that is their attitude towards prospective clients, I can only imagine how they treat existing clients. <br> Now I will definitely never consider them for insurance again and will also not recommend them to any of my family or friends!!!
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Auto & General's replyOfficial
31 Aug 2015, 13:31Hello jake82,
We acknowledge receipt of your complaint.
The service as you explain it will not be tolerated. As discussed with one of our Customer Relation Specialists, we will gladly listen to the conversation that you are referring to and take the necessary action on an internal basis.
Please accept our sincere apologies for any inconvenience caused.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
The service as you explain it will not be tolerated. As discussed with one of our Customer Relation Specialists, we will gladly listen to the conversation that you are referring to and take the necessary action on an internal basis.
Please accept our sincere apologies for any inconvenience caused.
Regards,
The Auto & General Team.
Auto & General's reply31 Aug 2015, 13:31
Official
Hello jake82,
We acknowledge receipt of your complaint.
The service as you explain it will not be tolerated. As discussed with one of our Customer Relation Specialists, we will gladly listen to the conversation that you are referring to and take the necessary action on an internal basis.
Please accept our sincere apologies for any inconvenience caused.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
The service as you explain it will not be tolerated. As discussed with one of our Customer Relation Specialists, we will gladly listen to the conversation that you are referring to and take the necessary action on an internal basis.
Please accept our sincere apologies for any inconvenience caused.
Regards,
The Auto & General Team.