M
Mpendulo
1 reviews | Active since Feb 2023
13 Sept 2024, 08:35
Auto and general is a mess!!
if i could put half i star i would, auto and general has the word customer service , i have my debit going off onnthe wrong date every month and they blame me whereas i have on numerous occasions asked for this to be rectified and i decided to give them another chance by taking up insurance do my new can, they told me the pro rata would be debited month end but no they decided to debit today which again is the wrong date!!!!! I will take this to the ombudsman i am tired!!!
Helpful (0)
Replies (2)0
Replies (2)
Auto & General's replyOfficial
13 Sept 2024, 08:41Hi Mpendulo,
We would like to apologise for the inconvenience we have caused.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
We would like to apologise for the inconvenience we have caused.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply13 Sept 2024, 08:41
Official
Hi Mpendulo,
We would like to apologise for the inconvenience we have caused.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
We would like to apologise for the inconvenience we have caused.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
M
Mpendulo's updateReviewer Update
13 Sept 2024, 09:02Same thing i was told over a month ago and recently this week fix this or a ombudsman case is coming !!
M
Mpendulo's update13 Sept 2024, 09:02
Reviewer Update
Same thing i was told over a month ago and recently this week fix this or a ombudsman case is coming !!