PR
Puleng R

1 reviews | Active since Jun 2022

03 Jun 2022, 20:33

AUTO AND GENERAL INSURANCE DO NOT CARE OF THEIR CLIENTS

My Husband and I are disgusted by Auto and General service.. We had a car accident on the 16th April. The car was a write off and we decided to buy back the car so we can fix it... This process took us over a month to get sorted..

Then when they eventually settled everything, we asked where our car as only to find out that it has been moved to another province.. We have been calling them non stop only for the consultants to say they are going to call us 1st thing in the morning and they DON'T..

We tried to get ahold of the manager also was not available.. It's almost 2month now now without a car..

WE WILL DEFINITELY BE CHANGING OUR INSURANCE WHEN ALL OF THIS IS SORTED

0
Replies (1)
Auto & General
Auto & General's reply03 Jun 2022, 20:46
Official
Hi  Puleng,

We are sorry you feel this way. We have escalated your request to the relevant department.

Kind Regards,
The Auto & General Team
Kind Regards,
The Auto & General Team