**** AUTO AND GENERAL INSURANCE.

Hi. Guys I am back again. I will not stop warning people about how is AUTO AND GENERAL ****ming people. I wrote a review recently complaining about poor service they gave me regarding my WARRANTY CLAIMS. THULI MATLALA AND JOSH SIBANDE they didn't take me as a client and I think they made me to be their enemy and AUTO AND GENERALS enemy. These people firstly they rejected my claim because they said the parts that are brocken are not covered. I contacted them to inform them to contact a dealership and a dealership explained to them that the faulty parts is EXTERNAL GEAR SHIFT LINKAGES, according to my policy it is covered. They are opened the claim but after they are opened it, it was hard to get them and other consultants were saying they will give me a call after they finished with a caller. They ran away until I escalated the matter to DISPUTE DEPARTMENT. The dispute department outcome was that they will re open the claim and they will call me same day of which they didn't. After few days waiting for their call I managed to find JOSH and he asked me to forward a report from the DEALERSHIP. Even that report is the one that I gave them a week ago but he responded buy saying he got the report and he's already sent it to the assessor. I responded to his email asking, when can I expect a feedback, but he didn't respond until I call them today. Today I managed to get the right person who was always running away and they said he's in charge of my claim, THULI MATLALA and I think it's because I was using a different phone number. He said to me they rejected my claim again with JOSH SIBANDE. I asked him why,they said is because I am using my car for business because I am a PLUMBER. I told him that, yes I am a Plumber for a company but I am using a bakkie to travel to work and even at work I am not using transport because I am always indoors. People even a small child can see how AUTO AND GENERAL is doing to me. If they respond here on HELLO PETER they say they are very sorry about what is happening to me but their JOSH AND THULI is repeating their story. They say they will escalate my story. Today I asked THULI that why they didn't inform me about the rejection of my claim again and he said the matter is with the management who will reject it for good. Now I am waiting for management and I will share their response to you. After that I will take the matter to the next level so that people will know that how ****** they are at AUTO AND GENERAL and I will make them famous by marketing their services on TV now.