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mfanelo M

1 reviews | Active since Nov 2012

17 Feb 2025, 19:49

Auto and General fighting to debit when I never authorized the Policy.

I want to report that I took a quote with Auto and General under Solidarity and never agreed to the policy.

I have been constantly debited by them agreed vely against my will. Although they finally agreed to cancel the non existent and ******* policy. They continue to try to debit. I have insurance with Outsurance and have never cancelled and am up to date.

This has been the most horrible experience.

Don't even get a quote from them. They are hungry vultures. Beware of them.

0
Replies (2)
Auto & General
Auto & General's reply17 Feb 2025, 19:56
Official
Hi Mfanelo,

We acknowledge the receipt of your complaint.

We have escalated the matter to the relevant department.

Kind regards,

The Auto & General Team
Auto & General
Auto & General's reply17 Feb 2025, 20:07
Official
Good day Mr. M Mbanjwa. 

Sorry to hear that our service didn't meet your expectations.

We will escalate your complaint to the relevant team to assist.

Kind regards, 
The Auto & General team