AB
Andre B

1 reviews | Active since Dec 2018

06 Dec 2018, 14:18

auto and general don't pay claims

I am a first time auto and general client I submitted a claim for a house breaking and they refuse to pay my claim saying that my premium for November did not go through I went to my bank right after speaking to them and the bank confirmed the premium went through. I am very upset and want to tell other ppl auto and general is helping people my legal adviser is going to take th matter further

0
Replies (1)
Auto & General
Auto & General's reply06 Dec 2018, 14:23
Official
We acknowledge receipt of your complaint. 

We have attempted to contact you, without success as the line remains engage. 
Kindly direct message us your policy number as well as an alternative number in order for us to look into your concerns so that we can provide you with feedback. 
Looking forward to hear from you. 
Kind Regards, 
The Auto & General Team.