1 reviews | Active since Mar 2017

04 Oct 2019, 18:29

Auto and General Disaster

After calling several times and emailing several times to cancell our car insurance. Auto and general still debited my account and refuse to refund my money They are dishonest with the worst customer service

0
Replies (4)
Auto & General
Auto & General's reply04 Oct 2019, 18:48
Official
Hi Chantelle,

Thank you for your feedback, we will be in contact to address your concerns. 

Regards, 

The Auto & General Team 

Best regards,

Auto & General
Auto & General's reply07 Oct 2019, 11:58
Official
Hi Chantelle,  Please be advised that we have attempted to reach you telephonically without success.Please confirm a suitable time that contact can be made. Kind RegardsThe Auto & General Team

Best regards,

's update07 Oct 2019, 15:48
Reviewer Update
After 16h00

My husband can be reached on *** after 16h00 or *** during office hours or by email ***
Auto & General
Auto & General's reply08 Oct 2019, 08:50
Official
Dear Chantelle

Kindly be advised that we have received confirmation from our Underwriting Department that they have proceeded to cancel the policy as per your request and confirmation of the cancellation has been emailed to the client.

Please accept our apologies for the delay and frustration caused.

Kind Regards
The Auto and General Team

Best regards,