AP
ADRIAN P
1 reviews | Active since Oct 2012
26 Nov 2025, 09:35
Auto and general debiting my account after cancellation
I cancelled my insurance with AutoGen 3 months ago but they are still debiting my account for the credit shortfall insurance.I have emailed them requesting the issue to be sorted to no avail.Phoning doesnt help as I just get transferred from pillar to post.Very poor service
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Replies (2)
Auto & General's replyOfficial
26 Nov 2025, 09:37Hi Adrian,
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
Auto & General's reply26 Nov 2025, 09:37
Official
Hi Adrian,
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
AP
ADRIAN P's updateReviewer Update
26 Nov 2025, 09:39You are ripping people off ...not on
AP
ADRIAN P's update26 Nov 2025, 09:39
Reviewer Update
You are ripping people off ...not on