KF
KERRY F

1 reviews | Active since Jun 2013

04 Oct 2020, 18:21

Auto and General debit installment even when policy is cancelled

I cancelled my policies with Auto and General but they still debited my bank account with monthly installments. I emailed them 4 times asking them to cancel my policies. What do I do now? I have 2 insurance policies on my car and home which I cannot afford!

0
Replies (2)
Auto & General
Auto & General's reply04 Oct 2020, 19:43
Official
Hi Kerry,

We are concerned to hear about your service experience and would like to assist you.

Our service team will make contact with you tomorrow to assist.

Kind Regards,
The Auto and General Team
Auto & General
Auto & General's reply07 Oct 2020, 17:14
Official
Hi Kerry,

Just to confirm that our team has been in contact with you and that your concerns have been addressed.

Kind Regards,
The Auto and General Team.