Auto And General continues to disappoint

Item: Auto & General
Rating: 1
Author: Francois L

I get an sms saying I must call Nosipho about my Auto and General claim. When I call the number I get through to a call centre with choices. I choose the most likely option, they have no idea what I'm talking about . They can't put me through to Nosipho. They give me a direct number for her that's not a valid number. Unbelievable.

Helpful (0)

Replies (3)

Auto & General's replyOfficial

03 Apr 2019, 10:13

We acknowledge your complaint.

We have contacted you and confirm that is our legal department who need to speak with you. We have arranged that you are contacted by Nosipho.

Kind Regards,
The Auto & General Team.

Auto & General's reply03 Apr 2019, 10:13

Official

Auto & General's replyOfficial

03 Apr 2019, 12:33

Update;
We confirm that Nosipho has been in contact with you.
Kind Regards,
The Auto & General Team.

Auto & General's reply03 Apr 2019, 12:33

Official

Update;
We confirm that Nosipho has been in contact with you.
Kind Regards,
The Auto & General Team.

Auto & General's replyOfficial

04 Apr 2019, 08:14

Update:
We confirm that the matter has been resolved.
Kind Regards,
The Auto & General Team.

Auto & General's reply04 Apr 2019, 08:14

Official

Update:
We confirm that the matter has been resolved.
Kind Regards,
The Auto & General Team.