FT
Funeka T
1 reviews | Active since Sept 2019
11 Sept 2019, 14:36
Auto and General Complaint they are *********
I sent my car for repairs everything was working fine only to find it on the day of return everything that requires electric is faulty when I asked them they play hide and seek they are ********* and ***** they don't keep up to their promise they blaming assessor and I have no agreement with assessor I have it with them. Instead of solving my complain they sending me to the assessor of which I don't have an agreement with the assessor I do not know the assessor they know the assessor I'm deeply hurt with their service now my car does not lock with no lights no wipers and no indicators my car is not safe and I can be involve in an accident because of lights nd indicators.
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Replies (2)
Auto & General's replyOfficial
11 Sept 2019, 15:04We acknowledge your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's reply11 Sept 2019, 15:04
Official
We acknowledge your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's replyOfficial
12 Sept 2019, 10:46Update:
We confirm that our Assessing Manager has been in contact with you via email.
The agreement is that you will get back to us once you have obtained a report
from an auto electrician.
We will appreciate it if you can revert as soon as you have the report in order
for us to conclude the matter.
Kind Regards,
The Auto & General Team.
We confirm that our Assessing Manager has been in contact with you via email.
The agreement is that you will get back to us once you have obtained a report
from an auto electrician.
We will appreciate it if you can revert as soon as you have the report in order
for us to conclude the matter.
Kind Regards,
The Auto & General Team.
Auto & General's reply12 Sept 2019, 10:46
Official
Update:
We confirm that our Assessing Manager has been in contact with you via email.
The agreement is that you will get back to us once you have obtained a report
from an auto electrician.
We will appreciate it if you can revert as soon as you have the report in order
for us to conclude the matter.
Kind Regards,
The Auto & General Team.
We confirm that our Assessing Manager has been in contact with you via email.
The agreement is that you will get back to us once you have obtained a report
from an auto electrician.
We will appreciate it if you can revert as soon as you have the report in order
for us to conclude the matter.
Kind Regards,
The Auto & General Team.