JS
Janelle S
1 reviews | Active since Sept 2017
19 Dec 2018, 12:56
AUTO AND GENERAL CLIENT SERVICE PATHETIC
My first claim with Auto and General and let me tell you to get feedback from them is like pulling teeth . From day one i told Auto and General that i am without a vehicle an my UBER is costing me R800 a day, i do understand that is not their problem but the unnecessary delays are . Now once again my vehicle has been sent to a panel beater that is closed till next year . How can AUTO and General not have 1 panel beater open of the holidays ??
I have phone i have mailed and now i have resorted to Hellopeter , all i ask is for somebody to respond to my mails . .. Pathetic
Not so happpy client
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Replies (2)
Auto & General's replyOfficial
19 Dec 2018, 12:58Thank you for your feedback.
We will be in contact to discuss your concerns.
Regards,
The Auto & General Team
We will be in contact to discuss your concerns.
Regards,
The Auto & General Team
Auto & General's reply19 Dec 2018, 12:58
Official
Thank you for your feedback.
We will be in contact to discuss your concerns.
Regards,
The Auto & General Team
We will be in contact to discuss your concerns.
Regards,
The Auto & General Team
JS
Janelle S's updateReviewer Update
22 Dec 2018, 14:48Thank u to the gentleman that phoned me on the 19th he however promised to give me feedback by latest the morning of the 20th and guess what . STILL NOTHING . Auto and General your client service is a joke .
JS
Janelle S's update22 Dec 2018, 14:48
Reviewer Update
Thank u to the gentleman that phoned me on the 19th he however promised to give me feedback by latest the morning of the 20th and guess what . STILL NOTHING . Auto and General your client service is a joke .