Auto and General Car insurance are *****ed and ********!!!!!

If I could rate this company with the lowest score than 1 star, I would. I am super angry and disappointed about the way they treated me as their loyal customer since May 2014!!! I was involved in a car accident on the N2 in Durban, I reported the incident and followed every step there was to follow. I answered every question honestly and truthfully. After 2 interviews that were done over the phone by the insurance company, they then sent a guy named Morne Pienaar from Telesure Group service to my home to investigate further. He asked me the same questions all over again. He then made me sign a consent form allowing him to go pull-out(request for) my hospital file as I was admitted on the night of the accident. He went on and told me he will also go to the venue I was at prior to the incident to ask for camera footage. After all that was done I received an email saying my claim has been rejected! For the reason that I moved back from the Western Cape address to my home address in KZN-Durban-Umlazi. The same address my car is registered under, the same address I receive all documents and letters for my car from. My car number plates have always been NUZ, I have never changed them. This Morne Pienaar person cared less about the fact that my car was badly damaged and also the fact that a person died on the scene of the incident. I am still dealing with that and all the trauma and stress this whole ordeal has brought into my life and these people don't care about all that. All they wanted is not to pay for my claim. I will do everything in my power so they pay for the repairs for my car!!!! They may have done it and succeeded before, but not this time!!! I will name and shame until my voice is heard!!! Auto and General *****ed ******** will know me by name!!!