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Emma's updateReviewer Update
19 Sept 2022, 10:15Confirmation Message
*Business Name:*
Auto & General
*Review:*
They service is very bad, the Consultant Saule she was very rude. I was stuck last night , my Mustang key got misplaced, I called for hour without any help. Their two consultants who help me were all rude. They kept quiet on the phone not responding to me anyone for 30 minutes ,they failed to help me . When Saule call for the lock Smith and I had to pay for the services for 1400 which they sais the cover on the policy and also the lock Smith guys were arrogant, they said the only take cash not card . I was frustrated and I have decided to terminate the insurance. Today when I call someone also drop my call when I wanted to terminate the contract. Their services is very poor and the constants are arrogant and impatient. If you want to verify this case u can call Soulstice spa , we left the place at 20:00 since we ask for assistance from 5 o'clock.
*Rating:*
1 out of 5.
By submitting your review you agree to Hellopeter’s terms and conditions and privacy policy.
https://www.hellopeter.com/legal/legal
*Business Name:*
Auto & General
*Review:*
They service is very bad, the Consultant Saule she was very rude. I was stuck last night , my Mustang key got misplaced, I called for hour without any help. Their two consultants who help me were all rude. They kept quiet on the phone not responding to me anyone for 30 minutes ,they failed to help me . When Saule call for the lock Smith and I had to pay for the services for 1400 which they sais the cover on the policy and also the lock Smith guys were arrogant, they said the only take cash not card . I was frustrated and I have decided to terminate the insurance. Today when I call someone also drop my call when I wanted to terminate the contract. Their services is very poor and the constants are arrogant and impatient. If you want to verify this case u can call Soulstice spa , we left the place at 20:00 since we ask for assistance from 5 o'clock.
*Rating:*
1 out of 5.
By submitting your review you agree to Hellopeter’s terms and conditions and privacy policy.
https://www.hellopeter.com/legal/legal
E
Emma's update19 Sept 2022, 10:15
Reviewer Update
Confirmation Message
*Business Name:*
Auto & General
*Review:*
They service is very bad, the Consultant Saule she was very rude. I was stuck last night , my Mustang key got misplaced, I called for hour without any help. Their two consultants who help me were all rude. They kept quiet on the phone not responding to me anyone for 30 minutes ,they failed to help me . When Saule call for the lock Smith and I had to pay for the services for 1400 which they sais the cover on the policy and also the lock Smith guys were arrogant, they said the only take cash not card . I was frustrated and I have decided to terminate the insurance. Today when I call someone also drop my call when I wanted to terminate the contract. Their services is very poor and the constants are arrogant and impatient. If you want to verify this case u can call Soulstice spa , we left the place at 20:00 since we ask for assistance from 5 o'clock.
*Rating:*
1 out of 5.
By submitting your review you agree to Hellopeter’s terms and conditions and privacy policy.
https://www.hellopeter.com/legal/legal
*Business Name:*
Auto & General
*Review:*
They service is very bad, the Consultant Saule she was very rude. I was stuck last night , my Mustang key got misplaced, I called for hour without any help. Their two consultants who help me were all rude. They kept quiet on the phone not responding to me anyone for 30 minutes ,they failed to help me . When Saule call for the lock Smith and I had to pay for the services for 1400 which they sais the cover on the policy and also the lock Smith guys were arrogant, they said the only take cash not card . I was frustrated and I have decided to terminate the insurance. Today when I call someone also drop my call when I wanted to terminate the contract. Their services is very poor and the constants are arrogant and impatient. If you want to verify this case u can call Soulstice spa , we left the place at 20:00 since we ask for assistance from 5 o'clock.
*Rating:*
1 out of 5.
By submitting your review you agree to Hellopeter’s terms and conditions and privacy policy.
https://www.hellopeter.com/legal/legal
Auto & General's replyOfficial
19 Sept 2022, 10:23Hi Emma,
We would like to apologise for the service you have received.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply19 Sept 2022, 10:23
Official
Hi Emma,
We would like to apologise for the service you have received.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team